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SHIPPING POLICY

  • Delivery charges are directly linked to our couriers, and are calculated based on the rate that applies at that time. Free shipping on all orders over R1100.
  • We do not currently sell our products outside the borders of South Africa, however we are working on that. If you would like to enquire about purchasing from outside South Africa, please send us an email on enquiries@tallstory.co.za.
  • Shipping times vary by location; however, we will endeavour to get your items to you within 5 working days. We do not dispatch orders on weekends or public holidays. Orders received on these days will be dispatched on the following working day.
  • Once your parcel has been sent, we will notify you of your tracking number.
  • We use courier services to deliver our parcels and are unable to deliver to PO Box addresses. Should you enter a PO Box address at checkout, we will contact you to provide an alternate address and will cancel your order if you do not provide us with an alternate address within 24 hours of request.
  • If you have any other enquiries, contact us on enquiries@tallstory.co.za.